Shipping & Delivery Information
Shipping & Delivery
United Kingdom Delivery Options
*All prices displayed in British Pounds (GBP)
Important Delivery Information
📦 Processing Time
All orders are typically processed and dispatched within 2 working days of order confirmation.
🚚 Regional Delivery
Please allow an additional 5 days for delivery to remote or rural areas within the UK.
📅 Working Days
Working days exclude weekends and UK public holidays. Delivery times are calculated from dispatch date.
🏠 Delivery Requirements
If you're concerned about missing your delivery, contact our support team to arrange signature confirmation or local collection point delivery.
⏰ Peak Season Notice
During busy periods, please allow an additional 2-5 working days for processing and delivery.
✏️ Order Modifications
Once your order is placed, we cannot modify product, customer, or delivery details. Please contact our customer service team for any order inquiries.
🇬🇧 United Kingdom Only
Collection 9 currently ships exclusively to addresses within the United Kingdom.
Delivery Terms & Conditions
⚠️ Important Notice: Collection 9 is not liable for any delays, late deliveries, or delivery failures caused by circumstances beyond our control, including but not limited to weather conditions, carrier delays, or address issues.
📋 Delivery Confirmation
Delivery times are estimates from the shipping date, not the order date. You'll receive tracking information once your order is dispatched.
📞 Customer Support
For delivery inquiries or concerns, please contact our customer service team who will be happy to assist you with tracking and delivery arrangements.
🔒 Secure Packaging
All jewelry items are carefully packaged in protective materials to ensure they arrive in perfect condition.
♻️ Eco-Friendly Approach
We use sustainable packaging materials wherever possible to minimize our environmental impact.