Política de envío
Shipping Policy - Collection 9
Shipping Options (UK Domestic Only)
- Standard Shipping: £2.99 (2-4 business days)
- Express Shipping: £4.99 (1-3 business days)
- Next Day Delivery: £6.99 (1 business day) - Order Placed before 10:00am
- Free shipping is available for orders £60 and above.
Shipping Options (Northern Ireland)
- Standard Shipping: £5.99 (2-4 business days)
- Express Shipping: £11.99 (1-2 business days)
- Free shipping is available for orders £70 and above.
Shipping Options (Europe)
- Standard International: £6.99 (6-9 business days)
- Express Shipping: £7.99 (4-6 business days)
- Free shipping is available for orders £100 and above.
Processing Time
- Orders are processed within 1 business day
- Orders placed after 2 PM may be processed the next business day
- Processing time is separate from shipping time
Shipping Areas
- We currently ship within the United Kingdom and Europe only
- No shipping to PO boxes or BFPO addresses
Order Tracking
- All orders include tracking information
- Tracking details sent via email once shipped
- Track your order through our website or carrier website
Delivery
- Signature may be required for delivery
- If you're not home, carrier will leave delivery notice
- Packages not collected within 7 days may be returned to sender
Shipping Costs
- Shipping costs calculated at checkout
- Free shipping promotions may apply to orders over certain amounts
- Customer responsible for any customs fees (if applicable)
Lost or Damaged Packages
- Contact us within 48 hours of delivery for damaged items
- We'll work with carriers to resolve lost package claims
- Replacement or refund provided for verified issues